At EcomParcelPros, we take user privacy seriously. This policy outlines how we collect, use, and protect the limited personal information of visitors to our website and users who access our educational shipping resources and contact us directly.

Information We Collect

We only gather basic voluntary information required to improve site functionality, fulfill requests, or contact users as needed. This may include your name, company name, email address, phone/fax number, mailing address, payment information per request, and inquiry details provided voluntarily.

How We Use Information

The information volunteers is used only for its intended administrative, research, content improvement, payment fulfillment, or response purposes. We will never sell, share or distribute your data to any third party unless express permission is granted or it is necessary as required by law and outlined below.

When Information May Be Shared

The only scenarios in which we would share voluntarily provided information outside of EcomParcelPros internally is to encrypted backups, trusted technology partners essential for administrating our platform, or per legal requirement from regulatory bodies. Credit cards specifically are automatically encrypted and tokenized for security by our processor.

Right to Access and Delete Data

You have the right to access, update incorrect, or request deletion of any data we have collected directly from you at any time by emailing [email protected].

Safeguarding Information

We take all reasonable administrative, physical, and technical precautions to secure information against loss, theft, unauthorized access, disclosure, duplication, misuse, or alteration through SSL encryption, password protocols, limited internal access, and partner risk analysis. However we cannot guarantee prevention of all data breaches or errors.

Contact About Privacy

If you have any questions about our privacy policy or need to contact us concerning provided data or possible non-public usage, reach out to our Data Protection Team any time at [email protected].