Can Someone Else Pickup My Walmart Order? Guide for 2024
Walmart’s convenient pickup service allows you to skip the lines and shop online, with the option to have someone else grab your items for you. But how exactly does it work to have an alternate pickup person?
Can you send someone else to pickup your Walmart order? The short answer is yes! With some preparation beforehand, it’s easy to authorize another person to collect your Walmart curbside or in-store pickup purchase.
In this detailed guide, we’ll cover everything you need to know about Walmart pickup orders and assigning an alternate pickup person in 2024.
Overview of Walmart’s Pickup Service
Walmart first tested curbside grocery pickup back in 2013. In 2020, amidst the pandemic, they expanded the service to include pickup for all items sold in Walmart stores.
What is Walmart pickup and how does it work? The pickup service allows you to shop on Walmart.com or the Walmart app, then drive to the store and have your order brought out to your car. With curbside pickup, you don’t even need to leave your vehicle.
Pickup is more convenient than waiting for delivery and avoids the headache of navigating the store yourself. Here are some of the key benefits of using Walmart pickup:
- Skip the lines: Order online and pickup when ready instead of waiting in store checkout lines
- Curbside convenience: Associates load purchases directly into your car at designated pickup spots
- Faster than delivery: Get items same-day instead of waiting days for shipping
- Avoid fees: Pickup is free for orders $35+, unlike delivery charges
- Price matching: You get Walmart’s everyday low prices, unlike some grocery delivery markups
Walmart pickup is available at most locations nationwide. You can check availability at your local store on the website.
What items are eligible for pickup? Thousands of products can be ordered online and picked up, including groceries, everyday essentials, electronics, home goods, toys, and more. Just look for the “pickup available” tag when browsing or searching items.
Placing a pickup order is easy, either on Walmart.com or using the Walmart app. Simply add items to your cart, select a pickup time slot, checkout, then head to the store when you get the “ready for pickup” email or text.
Choosing an Alternate Pickup Person
Sometimes you can’t make it to Walmart yourself during the designated pickup window. Fortunately, you can authorize someone else to pickup your Walmart order for you.
Can Someone Else Pickup My Walmart Order?
Yes! As long as you add them as an alternate pickup person, someone else can collect your Walmart pickup purchase on your behalf.
To do so, you’ll need to enter their name and contact information during the checkout process. This grants them access to take your order upon arrival.
Alternatively, if plans change after you’ve placed the order, you can also edit the pickup person details by signing into your Walmart account online.
Adding a Pickup Person During Checkout
When you begin the checkout process on Walmart.com or the app, you’ll come across a section to enter the pickup person’s information.
To allow someone else to pickup your order, simply check “Add alternate pickup person” and input their:
- Full name
- Phone number
- Email address
Double check that all details are correct before completing checkout. The person picking up will need to provide a valid photo ID matching this info.
Editing Pickup Person Details After Order Placed
Don’t worry if you need to change the pickup person after already placing your Walmart order. Through your account, you can modify who is authorized to collect the items.
Follow these steps:
- Login to your Walmart account online
- Access your account details and order history
- Select the order you need to edit
- Find the “Change pickup person” option
- Enter the new designated pickup person’s info
- Save your changes
It can take up to 4 hours for pickup details to fully update in Walmart’s system after editing, so make sure to add alternate people as soon as possible.
Notifying the New Pickup Person
Once you’ve officially added someone as the pickup person for your Walmart order, let them know to expect collecting the items on your behalf.
Importantly, provide them:
- The order confirmation number
- Pickup location details
- Pickup time window
- Your Walmart account login (if needed)
Confirm they have a valid photo ID ready and convey any special instructions about packages or vehicles needed.
Advance notice ensures a smooth pickup process.
Pickup Requirements for the Alternate Person
To release a Walmart pickup order to the alternate person you’ve authorized, the store will ask them to provide verification. Here are the typical requirements:
Valid Photo ID Needed
Whoever arrives to grab your Walmart pickup purchase will need to show valid government-issued photo identification. A license or passport both work.
This ID must match the name and details you provided for the alternate pickup person when placing the order. ID verification ensures orders only go to authorized individuals.
Providing Order Details
In addition to a valid photo ID, the person collecting your Walmart pickup will need to confirm order details like the confirmation number.
Having the pickup confirmation email or Walmart app ready assists store associates in promptly locating the correct order.
Any special instructions you included will also be helpful for pickup.
Rules for Prescriptions and Alcohol
If your Walmart pharmacy pickup order includes prescription medications, especially controlled substances, the alternate person may need to sign a delivery form. They will also need to confirm your name and birthdate.
For pickup orders with alcohol, only the original purchaser can collect the items, since ID has to match the order for age verification. No one else can accept the alcohol.
Changing the Pickup Store Location
Sometimes there’s a Closer Walmart location that’s more convenient for your alternate pickup person. Can you change the designated store?
Can You Change Locations After Ordering?
Unfortunately once you’ve placed the pickup order, the store location cannot be changed.
However, if plans shift before you finish checkout, you can update the store then. Or you can cancel and reorder with the preferred location.
Updating Store Before Order Ships
If your order is still processing and you have not received a “ready” email yet, you may be able to change the Walmart pickup store through Customer Service.
Contact them online or by phone to request reassigning your pickup order to another eligible location. Provide your order details.
Of course, this new store will need to have availability and inventory to fulfill your specific order.
Order Already In Transit
If your Walmart pickup purchase is ready and waiting at the original site, it’s too late to change locations.
You or your alternate person will need to visit the initial store for pickup. Cancelling and re-purchasing for another site is the only option at this point.
Pickup Timing and Availability Details
To ensure a smooth pickup process, it’s important to understand the timing of Walmart pickup orders and how long they will hold purchases.
Typical Pickup Hours
At most locations, Walmart pickup is available:
- 7 days a week
- 7am to 10pm – Orders placed after 4pm will be ready the next day
Check your specific store hours to confirm. Holiday and inclement weather may also impact pickup times.
Getting an Order Ready Email Notification
Once your full Walmart order has been compiled by store associates, you’ll receive an email notification that it’s ready for pickup. This is your cue to head over within the designated window.
The email (and a text if you opted in) will provide pickup details like:
- Confirmation number
- Pickup location
- Pickup timeframe
- Customer service contact
Length of Time Orders Are Held
If you or your alternate person misses the pickup window, don’t worry too much. Walmart locations will generally hold orders for 24 hours after the “ready” notice.
Just to be sure, call the store if you cannot arrive on time and let them know you still intend to collect the purchase.
Same-Day Pickup Eligibility and Deadlines
Many items are available for same-day Walmart pickup if ordered early enough. Groceries, for example, can often be retrieved in just a few hours.
To get same-day pickup:
- Place the order before 4pm local time
- Select the next available pickup window
- Opt for “as soon as possible” fulfillment if offered
This ensures your purchase can be readied during the remainder of the day. Orders after 4pm take until the following morning.
Special Considerations for Walmart Pickup
Beyond the pickup logistics, there are a few other factors to keep in mind when using Walmart’s convenient service:
Is There a Minimum Order Amount for Pickup?
Walmart does not have a minimum purchase requirement to use their pickup service. However, orders under $35 will incur a $6.99 fee to cover the logistics.
As long as your pre-tax order total meets or exceeds $35, you’ll get free Walmart pickup. An easy threshold to hit with groceries and everyday essentials.
Can You Tip the Walmart Pickup Associate?
Since Walmart employees aren’t allowed to accept tips, it’s best to simply say “thank you” to the associate who brings out your pickup order.
If you received exceptional service, you can share positive feedback by submitting a compliment on Walmart’s website or calling customer service. This helps associates receive recognition.
Price Adjustments If Cost Changes After Ordering
Walmart has a price match guarantee on pickup orders. If any item’s price lowers between when you order and when you pickup, you’ll automatically receive the lowest price paid.
No need to request an adjustment – Walmart will charge the most recent lower price at pickup time. Any refund owed will be processed.
Returns and Exchanges Process for Pickup Orders
Need to make a return or exchange? Simply start the standard online return process through your Walmart account.
You’ll print a label to attach to the return package. Then drop it off at any Walmart on your next visit or contact for at-home pickup.
Frequently Asked Questions about Walmart Pickup
Here are answers to some top common questions about using Walmart’s convenient pickup service:
Can someone else return my Walmart pickup order? Yes, as long as you initiate the return online under your account first. Then provide the package and return label to your alternate person to drop off.
Can you tip for Walmart curbside pickup? No, Walmart employees are unable to accept tips of any kind. Positive reviews are appreciated instead.
How early can I schedule Walmart pickup? You can place pickup orders 24 hours in advance. So if you know you’ll need an order ready by 5pm tomorrow, order anytime the day before.
What is the cutoff time for same-day Walmart pickup orders? To get same-day pickup, place your order by 4pm local time Monday through Saturday. Sunday cutoff is earlier based on location hours.
Can I add an extra person to pickup my order? Yes! You can enter details for multiple alternate pickup individuals when placing your order in case plans change.
Tips for a Smooth Walmart Pickup Experience
To ensure your Walmart pickup goes off without a hitch, keep these tips in mind:
- Provide the alternate person all order details and your account login
- Add any extra pickup people during checkout just in case
- Ask the associate to load larger items into your trunk
- Pickup early in your time slot to allow extra time if needed
- Double check the confirmation email for accurate pickup data
- Have the alternate person call ahead if running late
The Future of Walmart Pickup Services
As Walmart pickup continues to grow in popularity, what changes and innovations will we see?
- More curbside locations coming nationwide as it surpasses in-store pickup
- Faster delivery times as Walmart processes online orders closer to your home
- Pickup for store returns becoming an option for added convenience
- More grocery exclusives only available through Walmart pickup and delivery
Walmart is focused on evolving its pickup and delivery services to fit customers’ needs. More seamless online shopping experiences are on the horizon.
Key Takeaways: Walmart Pickup Orders and Alternate Pickup People
- You can authorize someone else to pickup your order by adding them during checkout
- The alternate person will need valid photo ID and order details for verification
- Pickup orders are held at the store for 24 hours before being cancelled
- Prescription medications require the alternate person to show ID and sign for delivery
- You cannot change the pickup store location once the order is placed
- Scheduling pickup before 4pm allows same-day retrieval from your local Walmart
Designating an alternate pickup person ahead of time ensures your Walmart order gets collected efficiently if plans change. With the tips in this guide, you can avoid hiccups and enjoy a quick, convenient pickup experience.
Conclusion
Walmart pickup is the perfect option when you want to skip the trip down the aisles and long checkout lines. With the ability to authorize another person to collect your curbside or in-store order, pickup provides flexibility and saves time.
Use this comprehensive guide to understand all the ins and outs of Walmart pickup and designating an alternate person. From pickup eligibility and timing to special order requirements, you now have the knowledge to conveniently use pickup services and assign someone to grab your goods.
With planning and preparation using these tips, your next Walmart pickup experience will be seamless. So go ahead and avoid the hassle – sit back and have your items brought right to you!
